I just got a letter from my cable company informing me that the Scientific Atlanta Cable box I have for one of my TV sets will no longer work with their cable service in 2024 so they are shipping me a new cable box to replace it.
Instead of doing this myself, do I have the right to call my cable company when I receive it to make an appointment for one of their technicians to come to my house and replace it for me.
These are the cables between the TV in my family room and the cable box for it that needs to be replaced. The cable company set it up like this several years ago when I bought this TV
BM, looks as if you have an older TV. Starting with the 5 cables. The red and white cables are for the audio and they connect the cable box to the TV.
The red, blue and green cables are for the video. They are called component cables and are used to connect the TV to the cable box.
You should be able to eliminate all of these cables with just 1 cable. It is an HDMI cable. It looks like this. This cable carries both sound and video.
No, it should be a HDMI cable. You would have a Co-Ax from the wall to the cable box.
To the person (above) who has all the RCA cables on the cable box, that’s 25 year old tech! Just one HDMI cable please! You’ll probably be amazed how good your picture will look!
Go to either a Walmart or a Best Buy and get yourself a 3 or 6 foot HDMI cable. Can even be bought online at Amazon for instance.
When you receive the new cable box, disconnect all the wires and plug the HDMI cable into the back of the TV set[location is shown here] and the other end to the cable box.
If you have trouble getting it to work, call up your cable company. Depending on what customer service you get, they may walk you thru the Connection process.
Yeah it should be real simple for anyone with a little tech savvy. No need to call for cable tech to come do it.
I still find it hard to believe how my sister chose her internet service, for the one that would come and wire it up for her. Gimme a break she has decades of experience in amateur radio and cannot wire up her own coax and maybe ethernet cable?
Thanks for all the helpful responses. I received the new cable tv box that optimum sent yesterday and called Optimum to schedule a technician to replace it. They sent someone this morning. So now there is only the one HDMI connection between the TV and cable box.