Comcast is one of the few businessâ that we were customers of that my son saw my wifeâs full wrath go off on.
He told her after she got of the phone cancelling our service, âMom, did you have to be so mean?â
I have internet, TV, and a landline with the cable company and planned to cancel my landline. However they told me if I did that I would have to pay more for just TV and internet than I am paying for all three of them.
I completely understand. Their phone service seems to be designed to discourage customers from calling for help. Every time I have spoken with a phone rep, they give me the sales job for their cell phone service. I simply inform them that âif we had Comcast phone service I would not be able to be speaking with you right now.â That usually ends the pitch.
I have gone to their local offices a couple of times, and found some of those folks to be knowledgeable and helpful. The techs who do the hands on work have been most helpful. 2-3 years ago we were getting intermittent outages for many days. The tech came out, agreed with me on the problem but couldnât find the source. Finally, he said it was a connector problem, but he couldnât identify the bad connector, so he just replaced them all. problem solved.
Cell phones have had the most deleterious effect on society of any invention in my lifetime. I never want one. Addiction to them is stronger than to heroin.